Customer Service

This is the official online store for Oha Honey. All products are produced and shipped from New Zealand.

 

ORDERING

You will need to create a customer account to proceed to the checkout.

All prices and transactions are in New Zealand Dollars (NZD). Prices may change from time to time.

We will email your invoice to the email address you have provided. If it does not appear in your inbox, you may find that it is in your junk email folder and/or add the domain ‘ohahoney.com’ to your safe sender's list.

 

DELIVERY ADDRESS

We only ship to a physical address, NOT to PO Boxes.

Please make sure you enter the correct delivery address as we can not be responsible for delivery to an incorrect address. If we need to resend a parcel because you have provided the wrong address you will be responsible for the cost.

Once your order has been shipped, it cannot be cancelled.

 

DOMESTIC ORDERS

Free shipping for all orders within New Zealand.

GST is added to the order total during the checkout process.

 

INTERNATIONAL ORDERS

Unfortunately we are unable to ship orders internationally at this time. We apologise for the inconvenience.

Please contact us at sales@ohahoney.com for a retailer near you.